RETURNS & DELIVERY POLICY

Contact Details

Nikki’s Eats & Treats
327 The Hides
Harlow CM20 3QY
England, UK
Email: Nikkiseatsandtreats@gmail.com

English Only

Delivery

We aim to deliver your meal plan weekly with our next-day UK delivery service. It is agreed by you that the property address details provided can receive our meal boxes without them becoming damaged or lost upon delivery or from carrying out your delivery instructions. Our courier will attempt to deliver one time. Your dispatch and delivery date will be confirmed by email. Our courier service may send you separate correspondence. Delivery will take place within normal working hours in the UK. Our courier may provide a more accurate time frame. Any suggested time frame is only a suggestion, not an accurate time. If your meal plan is not accepted it will be returned to us. In this circumstance, you will be billed as normal.

Returns

If any product is unreasonably damaged or items are missing, we may charge you for the damaged or lost products.

If You Wish to Return Products Yourself:

Returns should be sent to:

Nikkis Eats & Treats
327 The Hides
Harlow CM20 3QY

You will be responsible for the charge of returning your meal plan. We will only supply a refund if the return reason lies at the fault of Nikkis Eats & Treats. We will issue the refund via the same method we received your payment.

If You Wish Us to Collect Products from You:

If you wish to arrange a local collection of your meal plan within the area of Harlow or the surrounding areas, please get in touch with us using any of our contact methods.

We will only supply a refund if the return reason lies at the fault of Nikkis Eats & Treats. We will issue the refund via the same method we received your payment.